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🔒 Your Privacy Matters

Privacy Policy

Last updated: April 4, 2026  •  Effective immediately

1. Introduction

Welcome to EmproIT ("we," "our," or "us"). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website emproit.com (the "Site") and use our digital marketing services.

By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Site immediately.

💡 Plain Language Promise: We've written this policy in clear, everyday language — no legalese walls. If you have any questions, contact us anytime.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our Site (contact forms, newsletter signups, service inquiries), we may collect:

  • Personal identifiers: Full name, email address, phone number
  • Business information: Company name, job title, industry
  • Project details: Service interests, budget range, project descriptions
  • Communication records: Messages, feedback, and correspondence

2.2 Information Collected Automatically

When you browse our Site, we may automatically collect:

Data Type Examples Purpose
Device info Browser type, OS, screen resolution Optimize site experience
Usage data Pages visited, time on site, click paths Improve content & UX
Network info IP address, approximate location (city-level) Security & analytics
Referral data The website or search query that brought you here Marketing attribution

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide services: Respond to inquiries, deliver proposals, and execute marketing campaigns
  • Communicate: Send service updates, project reports, and relevant industry insights
  • Improve our Site: Analyze usage patterns to enhance navigation, content, and performance
  • Marketing: Send promotional content (only with your explicit consent; you can unsubscribe anytime)
  • Legal compliance: Fulfill legal obligations, resolve disputes, and enforce agreements
  • Security: Detect and prevent fraud, abuse, and unauthorized access
📧 Email Promise: We will never sell your email address. You can unsubscribe from marketing emails at any time using the link in every email.

4. Cookies & Tracking Technologies

Our Site may use cookies and similar technologies to enhance your experience. Here's what we use:

Cookie Type Provider Purpose Duration
Essential EmproIT Site functionality (theme preferences, session) Session / 1 year
Analytics Google Analytics (GA4) Understand traffic, page views, user behavior Up to 2 years
Advertising Google Ads, Meta Pixel Measure ad campaign effectiveness, remarketing Up to 1 year

Managing Cookies

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

Disabling cookies may affect certain features of our Site.

5. Third-Party Services

We may share limited data with trusted third-party services that help us operate our business:

  • Google Analytics — Website traffic analysis (Google Privacy Policy)
  • Google Ads — Advertising and conversion tracking
  • Meta/Facebook — Social advertising and pixel tracking (Meta Privacy Policy)
  • Form submission services — To process contact form entries (e.g., Formspree, Web3Forms)
  • Email service providers — To send newsletters and updates
⚠️ Important: We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Data is shared only as necessary to provide our services.

6. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption on all pages (HTTPS)
  • Access controls — Only authorized team members can access client data
  • Secure hosting with regular security updates
  • No storage of payment data — We do not process payments directly on our Site

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining strong safeguards.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Contact form submissions: Up to 3 years, or until you request deletion
  • Client project data: Duration of the engagement plus 2 years
  • Analytics data: Up to 26 months (Google Analytics default)
  • Email subscribers: Until you unsubscribe

After the retention period, data is securely deleted or anonymized.

8. Your Rights (GDPR, CCPA/CPRA, India DPDP Act)

You have rights over your personal data regardless of where you live. EmproIT honours requests from all users, with stronger protections where local law provides them.

8.1 Universal Rights (All Users)

  • Right to access: Request a copy of the personal data we hold about you.
  • Right to correction: Request updates to inaccurate or incomplete data.
  • Right to deletion: Request that we delete your personal data ("right to be forgotten").
  • Right to restrict processing: Request that we limit how we use your data.
  • Right to data portability: Receive your data in a structured, machine-readable format.
  • Right to object: Object to processing for direct marketing or profiling.
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

8.2 GDPR (European Economic Area & UK)

If you are located in the EEA, the United Kingdom, or Switzerland, you have additional rights under the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018, including the right to lodge a complaint with your local supervisory authority. Our lawful bases for processing are consent, legitimate interests, and performance of a contract, depending on the activity.

8.3 CCPA / CPRA (California, USA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information is collected and how it is used.
  • The right to delete personal information.
  • The right to correct inaccurate personal information.
  • The right to opt out of the sale or sharing of personal information.
  • The right to limit the use and disclosure of sensitive personal information.
  • The right to non-discrimination for exercising these rights.

EmproIT does not sell personal information as defined under the CCPA/CPRA, and we do not transfer user data for unauthorized purposes.

8.4 India DPDP Act, 2023

If you are located in India, the Digital Personal Data Protection Act, 2023 (DPDP Act) applies. As a Data Fiduciary, EmproIT processes your personal data lawfully and transparently. You have the rights to access, correction, completion, updating, erasure, grievance redressal, and to nominate another individual to exercise your rights in the event of death or incapacity. Children's data (users under 18) is processed only with verifiable parental consent.

8.5 How to Exercise Your Rights

To exercise any of the rights above, email [email protected] with the subject line "Data Subject Request" and a brief description of your request. We will:

  • Acknowledge your request within 7 business days.
  • Respond substantively within 30 days of receipt (extendable by an additional 30 days for complex requests, with notice to you).
  • Verify your identity before disclosing or deleting personal data, to protect against fraudulent requests.
  • Process your request free of charge unless it is manifestly unfounded or excessive.
🇮🇳 Grievance Officer (India): For DPDP Act complaints unresolved through [email protected], you may also contact our Grievance Officer at the same address. We respond to grievances within the statutory timeline of 30 days.

9. Browser Extensions (Chrome, Edge, Firefox)

This section covers EmproIT's browser extensions distributed through the Chrome Web Store, Microsoft Edge Add-ons, and Mozilla Firefox Add-ons. Our first published extension is "Emproit Theme Toggle" (a website theme switcher).

9.1 What Our Extensions Collect

Our browser extensions collect no personal data. Specifically, they:

  • Do not collect personally identifiable information (name, email, address, phone, government IDs, etc.).
  • Do not collect browsing history, page content, page URLs, search queries, or any other form of web activity.
  • Do not use analytics, telemetry, or remote logging of any kind.
  • Do not make any network requests to EmproIT servers or third-party services.
  • Do not load or execute any remote code. All code is bundled inside the extension package and reviewed by the respective Web Store before publication.
  • Do not read, modify, or transmit financial information, authentication information, personal communications, health information, or location data.

9.2 What Our Extensions Store Locally

Our extensions may store the user's own preferences (such as theme choice or keyboard shortcut configuration) using the browser's chrome.storage.sync or chrome.storage.local APIs. This data stays on your device (or, with storage.sync, syncs only across your own browser profile via your browser vendor's account — never to EmproIT). You can clear this data at any time from your browser's extension settings.

9.3 Permissions and Justification

Each permission we request is used solely to deliver the extension's stated functionality:

Permission Why We Need It
storage To save the user's own settings (e.g., selected theme) on the user's device. No data is transmitted off-device.
activeTab To apply the user's chosen theme to the currently active tab when the user clicks the extension toolbar icon. Access is granted by the user's explicit click and is limited to that single tab and that single moment.
host_permissions for http://*/* and https://*/* To allow the theme switcher to apply user-chosen styles on any website the user visits. The extension does not read site contents — it only injects the user's own CSS preferences.
commands (optional keyboard shortcut) To let the user toggle themes with a configurable keyboard shortcut (such as Alt+Shift+T), without requiring a click.

9.4 Chrome Web Store "Limited Use" Attestation

EmproIT's use and transfer of information received from Google APIs to any other app will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

Specifically, EmproIT will not:

  • Transfer user data to third parties except as necessary to provide or improve user-facing features that are prominent in the extension's UI, or as required by law.
  • Use user data to serve advertisements, including personalized, retargeted, or interest-based advertising.
  • Allow humans to read user data unless we obtain affirmative consent from specific users, it is necessary for security purposes, or it is required for compliance with applicable law.

10. Android Apps (Google Play Store)

This section covers EmproIT's Android applications distributed through the Google Play Store. It is intended to satisfy the Google Play User Data policy and the Data Safety disclosure requirements that all Play Store apps must meet.

10.1 Per-App Data Safety Disclosures

Each EmproIT Android app discloses its specific data collection, sharing, and security practices in that app's Data Safety section on its Google Play Store listing. The Data Safety section is the authoritative, up-to-date source for the categories of data each app collects (if any), the purposes for which the data is used, whether the data is shared with third parties, and the security practices applied.

This Privacy Policy supplements (and does not replace) those per-app Data Safety disclosures. Where this policy and an app's Data Safety section appear to conflict, the Data Safety section is authoritative for that specific app.

10.2 Universal Commitments for All EmproIT Android Apps

Across every Android app we publish, EmproIT commits to the following:

  • We do not sell user data. Personal and sensitive user data collected by our apps is never sold to third parties.
  • We do not transfer user data for unauthorized purposes. Any third-party services we use (such as crash reporting or analytics, where disclosed) process data only for the limited, declared purpose specified in that app's Data Safety section and under contractual data-processing agreements.
  • We use data only for the disclosed purposes. User data is processed solely to deliver, maintain, and improve the features described in the app and on the Play Store listing.
  • We secure data in transit and at rest. Data transmitted from our apps is encrypted via HTTPS/TLS. Server-side data is stored with industry-standard encryption and access controls.
  • We honour deletion requests. Users may request deletion of their data via in-app account-deletion flows (where applicable) or by emailing [email protected].
  • We comply with the Google Play Families Policy for any app rated for children, and we do not knowingly collect personal information from children under 13 (or under the applicable age in your jurisdiction) without verifiable parental consent.

10.3 Permissions Used by EmproIT Android Apps

Each EmproIT Android app requests only the permissions strictly required for its declared functionality. Permission justifications are listed inside each app and on its Play Store listing. Sensitive permissions (such as location, microphone, camera, contacts, or SMS) are requested only when needed for a specific user-facing feature, only with the user's explicit consent at runtime, and only for the duration that feature is in use.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will promptly delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:

  • We will update the "Last updated" date at the top of this page
  • For significant changes, we may notify you via email or a prominent notice on our Site

We encourage you to review this page periodically to stay informed about our privacy practices.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices — including for our website, browser extensions, or Android apps — please contact us:

We acknowledge privacy-related inquiries within 7 business days and provide a substantive response within 30 days, in line with GDPR, CCPA/CPRA, and India's DPDP Act response windows.